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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deneisha cato

February 18, 2026

5  out of  5
rating by Deneisha cato
"Georgia was amazing she deserves a raise! She was patient with me and my many questions and was very knowledgeable! 10/10"
We responded:
"Deneisha, thanks so much for taking the time to leave us a positive review! We appreciate your business and we're happy to help answer your questions."
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Lauren Becker

February 17, 2026

5  out of  5
rating by Lauren Becker
"Very helpful and so easy to work with!"
We responded:
"Thanks so much for the amazing review, Lauren! We really appreciate your support here in O'Fallon . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Gary Marshall

February 17, 2026

5  out of  5
rating by Gary Marshall
"The staff is amazing! Great communication and always ready to help!"
We responded:
"Thanks for the awesome review, Gary! We'll always do our best to help out our customers."
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Jon G

February 17, 2026

5  out of  5
rating by Jon G
"I came back here in state farm because I always know they have one of the best rate for an auto insurance, And I was so happy that they gave me a very good price. Jordan’s team has always been great at helping me, especially Eli who helped me with my qoute and he did his best to gave me a great one. I really appreciate it! It was worth coming back"
We responded:
"Thank you for your kind review of State Farm Agent Jordan Colbert’s Team. We appreciate it! Thank you for the amazing review, Jon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Shayna Kassner

February 16, 2026

5  out of  5
rating by Shayna Kassner
"Jordan was wonderful! Helped us getting a new policy with State Farm that not only saves us money but makes things more convenient by bundling our renters insurance and auto. He was kind and personable whole still being professional and knowledgeable about everything State Farm had to offer. I'm excited to begin this client relationship with State Farm since they seem have such wonderful employees!"
We responded:
"Thank you for taking the time to leave such a great review, Shayna. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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phani krishna

February 13, 2026

5  out of  5
rating by phani krishna
"I had an excellent experience working with CJ (christopher.richards). They were patient, knowledgeable, and always quick to respond to my questions. When my situation changed on Home Insurance, they proactively reviewed my policies and recommended adjustments that better fit my needs. Their transparency and attention to detail gave me real peace of mind.”"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jordan Colbert’s Team. "
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Lexi Hagl

February 13, 2026

5  out of  5
rating by Lexi Hagl
"I had reached out to State Farm to look at quotes for my car and I spoke to Cj on the phone. He was truly nothing but helpful, I didn’t feel forced into anything I didn’t feel comfortable with, he was kind, patient, funny, and I got a good deal on my car insurance! 10/10 would recommend!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jordan Colbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon ."
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Madison Batchelor

February 12, 2026

5  out of  5
rating by Madison Batchelor
"Jordan Colbert's office was able to get a great quote for our mutual client when other insurance agents were over double the cost in premium with similar coverage. CJ Richards was a great help, responded quickly, and was clear in his communication. Thank you!"
We responded:
"Thank you so much for the 5-stars, Madison! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jordan Colbert’s Team anytime."
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Dawn Cotner

February 12, 2026

5  out of  5
rating by Dawn Cotner
"Friendly! Very helpful!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jordan Colbert’s Team. "
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oneby1atgmail

February 11, 2026

5  out of  5
rating by oneby1atgmail
"Very fair service. It seems like they really hustle to get you a good deal."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in O'Fallon to know that you had such a wonderful experience with us here on State Farm Agent Jordan Colbert’s Team."
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Taylor Ligon

February 11, 2026

5  out of  5
rating by Taylor Ligon
"Jordan was amazing to work with and made the process of switching insurance very simple! He saved us so much money in both our home and auto insurance! Highly suggest contacting him!"
We responded:
"Taylor, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jordan Colbert’s Team is just a call or email away!"
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Christina Woodland

February 11, 2026

5  out of  5
rating by Christina Woodland
"CJ is extremely professional. He was able to answer all questions and addressed my concerns. He was able to get me a new policy for my car, home and life insurance in a timely manner while saving me money."
We responded:
"Thank you so much for the 5-stars, Christina! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Samantha Martin

February 10, 2026

5  out of  5
rating by Samantha Martin
"I completed an online quote, and Jordan reached out to me that same day. With only a few questions, he was able to get me a cheaper policy, made the paperwork as easy as possible, and I was able to have an active policy the next day. It was a huge relief that this process was able to be this efficient."
We responded:
"Hi Samantha! Thank you so much for your business and also for leaving me a review! I appreciate you choosing my office to provide your insurance needs and hope we can help for years to come!"
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Andrea P.

February 10, 2026

5  out of  5
rating by Andrea P.
"Very friendly and helpful with my questions"
We responded:
"Andrea, thank you for your wonderful review of State Farm Agent Jordan Colbert’s Team! Andrea, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jordan Colbert’s Team! "
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Anne Brown

February 9, 2026

5  out of  5
rating by Anne Brown
"I received a prompt turnaround for information needed. Business to business"
We responded:
"Thank you for your kind review of State Farm Agent Jordan Colbert’s Team. We appreciate it! Thank you for the amazing review, Anne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Nicholas Cruz

February 9, 2026

5  out of  5
rating by Nicholas Cruz
"I was talking with Christopher and he does such an amazing job here! He makes the insurance application process seem easy!"
We responded:
"Nicholas, thank you for your wonderful review of State Farm Agent Jordan Colbert’s Team! Nicholas, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jordan Colbert’s Team! "
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Miranda Thornhill

February 6, 2026

5  out of  5
rating by Miranda Thornhill
"CJ was super helpful and got a great rate for me."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jordan Colbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in O'Fallon ."
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Erin Greco

January 22, 2026

5  out of  5
rating by Erin Greco
"Jordan and his staff have continually been amazing for all of our insurance needs! We have referred several friends and family members to them and will continue to do so! They are always eager to help and quickly respond to any last minute needs!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jordan Colbert’s Team here in O'Fallon . "
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Rachel Giacopelli

January 21, 2026

5  out of  5
rating by Rachel Giacopelli
"5 star all the way. It was so quick and easy to transfer our house, vehicles and business over to State Farm! Thanks Jordan!!!!"
We responded:
"Hi Rachel! Thank you so much for leaving a review! I am so glad we were able to help out with your business insurance, house insurance and car insurance! "
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april besselman

January 21, 2026

5  out of  5
rating by april besselman
"After a huge life change, we needed to look at all finances and see where we could still get great insurance at a much cheaper price then what we were paying to our auto and home insurance carrier. By the grace of God, we were recommended by several people to reach out to Jordan, but before we could even reach out to him he had already reached out to us and let us know what he would need to provide us a quote.
Jordan knew what we are facing with my cancer diagnosis so he was patient but also staying in contact with us for a few days just to see if there was any further info he could provide us and he made the process so easy and smooth, but when his quote for great coverage was $100 cheaper each month then what we were paying we were sold.
We were sold on the price, but what sold us the most was Jordan’s kindness through the process, his grace and patience, as well as how easy he made each step with us!
If you’re looking for a quote or do want to switch insurance carriers, please make sure Jordan is on your list of reputable agents to reach out to!"
We responded:
"april, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jordan Colbert’s Team here in our O'Fallon office. "
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Emma Stipanovich

January 21, 2026

5  out of  5
rating by Emma Stipanovich
"I had a great experience with Jordan. He was extremely helpful, knowledgeable, and made everything easy to understand. Highly recommend!"
We responded:
"We are grateful for your 5-star review, Emma! Thanks for taking a moment to share your positive rating of State Farm Agent Jordan Colbert’s Team here in O'Fallon . "
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Amy Bryan

January 20, 2026

5  out of  5
rating by Amy Bryan
"CJ has been so easy to work with and always super responsive! As a first time insurance buyer, he clearly explained every step of the process and always made me feel heard. Super grateful for all of his effort and help!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jordan Colbert’s Team. "
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Rebecca Johnson

January 19, 2026

5  out of  5
rating by Rebecca Johnson
"Jordan Colbert went above and beyond for us. He was incredibly patient, kind, and honest, and worked with me for months to find exactly what we wanted. He saved us a lot of money, and the entire experience was great. I would refer him to anyone without hesitation."
We responded:
"We appreciate your review, Rebecca. We are so happy that you had such a wonderful experience with State Farm Agent Jordan Colbert’s Team here in O'Fallon ! "
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Deonna Cato

January 16, 2026

5  out of  5
rating by Deonna Cato
"CJ was very helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jordan Colbert’s Team. "
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Clark Kittner

January 16, 2026

5  out of  5
rating by Clark Kittner
"If you have any insurance needs, stop what you are doing and sign up for State Farm. I have been with them for 1 year now and I am now a life long customer all thanks to CJ Richards. He is the man to get you the plan to suit your every needs. From Car to Life to Home insurance, he will match the benefits of your previous insurance company and absolutely slash the price. I am now paying 1/3rd of what I would be paying at my previous company. Once again State Farm is the go to for all insurance needs and make sure to ask for CJ! He is friendly, supportive and overall the kind of guy who will help you out no matter the situation. I know the slogan is like a good neighbor State Farm is there, but CJ Richards embodies this to the fullest. I am so thankful for all his help and I can’t recommend him enough! Thank you CJ!!!"
We responded:
"Hi Clark! Thank you so much for taking the time to write such a thoughtful and detailed review! We truly appreciate your kind words and the trust you’ve placed in us. It means a lot to know that our team was able to support you and provide the coverage and service you deserve. Your feedback inspires us to keep striving for excellence every day. Please don’t hesitate to reach out if there’s ever anything more we can do for you—we’re here to help!"