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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BigFluffyHusky

October 31, 2025

5  out of  5
rating by BigFluffyHusky
"Cannot recommend them enough. CJ has done nothing but accommodate me"
We responded:
"Thank you for your review! CJ is great, thank you for recognizing him!!"
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Kim Venturini

October 31, 2025

5  out of  5
rating by Kim Venturini
"Great service at great price!"
We responded:
"Thank you for your positive review. We’re so glad you had a great experience and appreciate your support."
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Kylynn Pyatt

October 30, 2025

5  out of  5
rating by Kylynn Pyatt
"I had an amazing experience with Jordan. He was very easy to understand and super friendly. He made the whole process stress free."
We responded:
"Thank you so much for your review! I appreciate it so much!"
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Sofia Shuster

October 30, 2025

5  out of  5
rating by Sofia Shuster
"I had an amazing experience with Jordan at State Farm. He took the time to explain my coverages in a way that actually made sense, and I really appreciated how patient and knowledgeable he was. On top of that he is super funny and easy to talk to made the whole process stress free. Highly recommend Jordan if you’re looking for someone who knows their stuff and treats like a person, not just a policy number!!"
We responded:
"Thank you, Sofia, for your amazing review! I appreciate you so much! "
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Rachael Wheeler-Johnson

October 30, 2025

5  out of  5
rating by Rachael Wheeler-Johnson
"State Farm has always taking care of me. Especially Agent James, he knows what I'm looking for, I trust that he will give me the best rates..etc. Quick & efficient process!"
We responded:
"Your review encourages us to keep striving for excellence. We sincerely appreciate your kind words! "
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Aleah Fleetwood-Kostelecky

October 30, 2025

5  out of  5
rating by Aleah Fleetwood-Kostelecky
"I had an AMAZING experience working with Eli Duffy at State Farm! From the start, Eli went above and beyond to help me find the best possible price for my insurance. He took the time to explain all my options clearly, made sure I understood every detail, and found me a plan that fit both my needs and my budget perfectly. What really stood out was Eli’s professionalism and genuine CARE! he never rushed the process and made me feel completely confident in my choices. It’s rare to find someone who combines great customer service with such deep knowledge of the industry. If you’re looking for someone who will actually listen and make sure you’re getting the best deal possible, I can’t recommend Eli Duffy enough. He’s the reason I’ll be staying with State Farm for a long time!!!!!!!"
We responded:
"Thank you for your generous feedback. We’re honored to have earned your trust and confidence."
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Lydia Duffey

October 30, 2025

5  out of  5
rating by Lydia Duffey
"Eli is so helpful and kind. He listens to what you need and works hard to find the best options to get you taken care of. This is by far the best insurance experience I have had."
We responded:
"It’s so rewarding to hear you had a fantastic experience. We’re grateful for your trust and kind comments!"
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Saved By Grace

October 30, 2025

5  out of  5
rating by Saved By Grace
"Eli Duffey has such great customer service. He always is one call away from helping us out in any way he can!"
We responded:
"Your positive review means a lot to us. We’re grateful for your continued support and trust."
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Dianne Bennett

October 30, 2025

5  out of  5
rating by Dianne Bennett
"State Farm was over the top incredible in helping us understand our monthly statement after we made several changes in our auto policies. Tori was always patient, courteous, and expedient in listening to our questions and quick to respond with a resolution. She was definitely “…like a good neighbor…”"
We responded:
"It’s wonderful to hear we could provide you with such a positive experience. Thank you for your support!"
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Betty Clemens

October 30, 2025

5  out of  5
rating by Betty Clemens
"CJ was great and helped lower my insurance rates a lot and very helpful and very polite thank you CJ"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with us."
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Rick Harrod

October 30, 2025

5  out of  5
rating by Rick Harrod
"Fast knowledgeable friendly"
We responded:
"Your support and encouragement inspire us to keep improving. Thank you for sharing your experience!"
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Nick “Nick”

October 29, 2025

5  out of  5
rating by Nick “Nick”
"I've been with State Farm for many years and have always been satisfied with the service. This is the main reason I stay with them. They are always courteous and very helpful especially the branch I'm with now. Jordan and his colleagues are always willing to take a minute and answer my questions. They have always had good advice and are straight forward. I really appreciate that cause in this day and age most people are out for the holy dollar. Thank you guys for all you do!!!"
We responded:
"It’s wonderful to hear we could provide you with such a positive, straight forward experience. Thank you for your support!"
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Sylvia

October 27, 2025

5  out of  5
rating by Sylvia
"Super quick response. Able to change policy in a few minutes over the phone."
We responded:
"We’re delighted to know that you’re happy with our quick and efficient service. Your satisfaction is our top priority!"
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Erica Baldwin

October 24, 2025

5  out of  5
rating by Erica Baldwin
"Jordan is awesome!! Great communication never have to wait a day or hours for answers. His price are amazing!!"
We responded:
"Thank you for your thoughtful comments. I'm so glad you felt valued and cared for during our visit."
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Jennifer D

October 22, 2025

5  out of  5
rating by Jennifer D
"Jordan, James, and CJ are great!! Been with them for years and they make dealing with insurance easy."
We responded:
"Thank you for your heartfelt review. Knowing we made a difference means everything to our team."
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Mya Murphey

October 22, 2025

5  out of  5
rating by Mya Murphey
"Jordan was very helpful with getting me started on insurance!"
We responded:
"Thank you for your kind words and for choosing us. We’re committed to maintaining the high standards you expect."
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N Carol S

October 22, 2025

5  out of  5
rating by N Carol S
"Great service and always willing to go the extra mile."
We responded:
"Your review encourages us to keep striving for excellence. We sincerely appreciate your kind words!"
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Aaron Putty

October 21, 2025

5  out of  5
rating by Aaron Putty
"I love this office. I live in Springfield Mo and I use these guys and gals at this office. They're always friendly and helpful. Keep up the good work yall"
We responded:
"Your feedback is incredibly valuable to us. Thank you for your trust and wonderful review!"
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Bri Haverstick

October 21, 2025

5  out of  5
rating by Bri Haverstick
"Amazing service! They got my rate from 1300/month down to just 300/month! Highly recommend going to them for your insurance needs! You guys are the best!!"
We responded:
"Thank you for your generous feedback. We’re honored to have earned your trust and confidence."
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Nikki Roberson

October 20, 2025

5  out of  5
rating by Nikki Roberson
"Kamryn was amazing. Quick and efficient in helping me get my information updated. Even followed up with a courtesy text to confirm it was done! Never had a bad experience with Jordans office, they are an absolute dream team!"
We responded:
"Your kind words inspire us to keep doing our best. Thank you for your heartfelt feedback!"
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Sally Prinster

October 16, 2025

5  out of  5
rating by Sally Prinster
"Everyone is always friendly and quick to help me."
We responded:
"We’re grateful for your review and the opportunity to serve you. Your happiness means everything to us."
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Chauntel Rollins

October 15, 2025

5  out of  5
rating by Chauntel Rollins
"I have personally and professionally been insured with State Farm for the last couple of years now. Jordan and his incredible staff are exceptional! I deal primarily with CJ. He is very friendly, prompt, communicative, and super helpful. I’m glad I made the switch to have State Farm as my insurance provider!"
We responded:
"Thank you for your heartfelt review. Knowing we made a difference means everything to our team."
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Toni Ortmann

October 14, 2025

5  out of  5
rating by Toni Ortmann
"These folks are awesome. They get things figured out very quickly and are so helpful."
We responded:
"It’s so rewarding to hear you had an awesome experience. We’re grateful for your trust and kind comments!"
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Brooke Kiel

October 13, 2025

5  out of  5
rating by Brooke Kiel
"Prompt to respond, answered all our questions and worked with us to find the best rates and policies for our family."
We responded:
"It’s wonderful to hear we could provide you with such a positive experience. Thank you for your support!"
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Luis Moreno-Gonzalez

October 13, 2025

5  out of  5
rating by Luis Moreno-Gonzalez
"Amazing team they will do whatever they can to help out. They greet you at the door with a smile."
We responded:
"We’re grateful for your lovely review and the opportunity to serve you. Your happiness means everything to us."