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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erin Greco

January 22, 2026

5  out of  5
rating by Erin Greco
"Jordan and his staff have continually been amazing for all of our insurance needs! We have referred several friends and family members to them and will continue to do so! They are always eager to help and quickly respond to any last minute needs!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jordan Colbert’s Team here in O'Fallon . "
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Rachel Giacopelli

January 21, 2026

5  out of  5
rating by Rachel Giacopelli
"5 star all the way. It was so quick and easy to transfer our house, vehicles and business over to State Farm! Thanks Jordan!!!!"
We responded:
"Hi Rachel! Thank you so much for leaving a review! I am so glad we were able to help out with your business insurance, house insurance and car insurance! "
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april besselman

January 21, 2026

5  out of  5
rating by april besselman
"After a huge life change, we needed to look at all finances and see where we could still get great insurance at a much cheaper price then what we were paying to our auto and home insurance carrier. By the grace of God, we were recommended by several people to reach out to Jordan, but before we could even reach out to him he had already reached out to us and let us know what he would need to provide us a quote. Jordan knew what we are facing with my cancer diagnosis so he was patient but also staying in contact with us for a few days just to see if there was any further info he could provide us and he made the process so easy and smooth, but when his quote for great coverage was $100 cheaper each month then what we were paying we were sold. We were sold on the price, but what sold us the most was Jordan’s kindness through the process, his grace and patience, as well as how easy he made each step with us! If you’re looking for a quote or do want to switch insurance carriers, please make sure Jordan is on your list of reputable agents to reach out to!"
We responded:
"april, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jordan Colbert’s Team here in our O'Fallon office. "
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Emma Stipanovich

January 21, 2026

5  out of  5
rating by Emma Stipanovich
"I had a great experience with Jordan. He was extremely helpful, knowledgeable, and made everything easy to understand. Highly recommend!"
We responded:
"We are grateful for your 5-star review, Emma! Thanks for taking a moment to share your positive rating of State Farm Agent Jordan Colbert’s Team here in O'Fallon . "
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Amy Bryan

January 20, 2026

5  out of  5
rating by Amy Bryan
"CJ has been so easy to work with and always super responsive! As a first time insurance buyer, he clearly explained every step of the process and always made me feel heard. Super grateful for all of his effort and help!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jordan Colbert’s Team. "
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Rebecca Johnson

January 19, 2026

5  out of  5
rating by Rebecca Johnson
"Jordan Colbert went above and beyond for us. He was incredibly patient, kind, and honest, and worked with me for months to find exactly what we wanted. He saved us a lot of money, and the entire experience was great. I would refer him to anyone without hesitation."
We responded:
"We appreciate your review, Rebecca. We are so happy that you had such a wonderful experience with State Farm Agent Jordan Colbert’s Team here in O'Fallon ! "
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Deonna Cato

January 16, 2026

5  out of  5
rating by Deonna Cato
"CJ was very helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jordan Colbert’s Team. "
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Clark Kittner

January 16, 2026

5  out of  5
rating by Clark Kittner
"If you have any insurance needs, stop what you are doing and sign up for State Farm. I have been with them for 1 year now and I am now a life long customer all thanks to CJ Richards. He is the man to get you the plan to suit your every needs. From Car to Life to Home insurance, he will match the benefits of your previous insurance company and absolutely slash the price. I am now paying 1/3rd of what I would be paying at my previous company. Once again State Farm is the go to for all insurance needs and make sure to ask for CJ! He is friendly, supportive and overall the kind of guy who will help you out no matter the situation. I know the slogan is like a good neighbor State Farm is there, but CJ Richards embodies this to the fullest. I am so thankful for all his help and I can’t recommend him enough! Thank you CJ!!!"
We responded:
"Hi Clark! Thank you so much for taking the time to write such a thoughtful and detailed review! We truly appreciate your kind words and the trust you’ve placed in us. It means a lot to know that our team was able to support you and provide the coverage and service you deserve. Your feedback inspires us to keep striving for excellence every day. Please don’t hesitate to reach out if there’s ever anything more we can do for you—we’re here to help!"
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Lauren Hunt

January 16, 2026

5  out of  5
rating by Lauren Hunt
"Jordan was extremely helpful and efficient!"
We responded:
"Thank you for taking the time to leave such a great review, Lauren. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Matthew Maas

January 9, 2026

5  out of  5
rating by Matthew Maas
"Great insurance agent!!"
We responded:
"Thanks so much Matt! Glad that we can get you coverage for what matters most. We really appreciate your time and the review!"
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Connie Kick

January 8, 2026

5  out of  5
rating by Connie Kick
"Always Excellent Service !!! Always answers all my questions or concerns. Been with State Farm for 13 years. Have multiple policys."
We responded:
"Hey Connie! We are so grateful for your business and loyalty to us. Thanks for the review!"
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Matthew Mee

January 7, 2026

5  out of  5
rating by Matthew Mee
"Thank you very much. I can't say enough about the great service I've received from you and your company. Knowing Jordan like I did as a coworker, I'm not surprised of the awesome service. But you all have gone above and beyond and anyone I know that needs any kind of your services, I am definitely sending them your way. Thanks again, ⭐ ⭐ ⭐ ⭐ ⭐ Five star service,"
We responded:
"Hey Matt!! thank you so much for leaving a review! Your trust and business mean the world to us!"
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Bob Renee

January 6, 2026

5  out of  5
rating by Bob Renee
"Very respectful team appreciate business state farm!!"
We responded:
"Hey Bob!! Thanks for the kind words. We appreciate your time and your review!"
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Ronan B

December 20, 2025

5  out of  5
rating by Ronan B
"Great service and extremely professional. Eli was awesome to work with and has consistently helped me save on my insurance! Highly recommend!"
We responded:
"Hey Ronan! Thanks for leaving a review for us. We appreciate your time and look forward to serving you."
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Kenyatta Clark

December 17, 2025

5  out of  5
rating by Kenyatta Clark
"I had an excellent experience working with this insurance agent. They were knowledgeable, patient, and took the time to explain all my options clearly. I never felt rushed, and they genuinely worked to find the best coverage for my needs and budget. Communication was prompt and professional throughout the entire process. I highly recommend them to anyone looking for trustworthy and reliable insurance guidance."
We responded:
"Wow! Thanks Kenyatta. We are so glad to have met your needs on a budget! Reach out if you need anything else. "
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Brendon Allen

December 15, 2025

5  out of  5
rating by Brendon Allen
"CJ was informative easy to work with, saved me some money on my home and auto insurance as well!"
We responded:
"Hey Brendon! Thanks for taking the time to leave us a review. We are happy to help and give guidance for great coverage!"
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Thomas Dang

December 11, 2025

5  out of  5
rating by Thomas Dang
"I just wanted to say how impressed I am with the service I've gotten from State Farm, especially from Jordan and his team. They've been awesome! CJ even called me recently to check in about getting an extra discount, which was really great. Just wanted to give a shoutout for the amazing service!"
We responded:
"Thanks for the review! Your business means a lot to us, and we appreciate your loyalty. Glad we could be a good neighbor !"
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XFace_LessX-00

December 11, 2025

5  out of  5
rating by XFace_LessX-00
"Perfect service very transparent got my insurance within 30 minutes of calling AND they saved me a lot"
We responded:
"Thanks for the review! Glad we could take care of you quickly and efficiently. "
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Madison Blackburn

December 10, 2025

5  out of  5
rating by Madison Blackburn
"The agents here are always SUPER helpful! CJ helped me save a ton of money and they’re always ahead of the game looking out for best pricing. Highly recommend"
We responded:
"Thanks Madison! Your review means so much to us. Grateful for your business!"
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mia h

December 9, 2025

5  out of  5
rating by mia h
"james was so much help made it basically no work for me!!"
We responded:
"Wow! Thanks for the high praise, Mia! Glad we found coverage that works for you. We appreciate your review."
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charles miller

December 8, 2025

5  out of  5
rating by charles miller
"By reviewing our policies our agent was able to provide exactly what we need at a much better rate. Thank you so much!!!!"
We responded:
"Your positive review means a lot to us, Charles! We’re grateful for your continued support and trust."
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Angela Krill

December 8, 2025

5  out of  5
rating by Angela Krill
"I’ve always had great service with State Farm any time I had any questions. They were always fast and efficient with communicating back with me every time as well. Highly recommend!!"
We responded:
"Thanks for the kind words, Angela! We're always happy to help. Great to hear from you."
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Danielle Usher

December 3, 2025

5  out of  5
rating by Danielle Usher
"The agent I worked with was very informed and super helpful with getting everything established for me. I am happy with my new auto and renters insurance policies."
We responded:
"Thank you, Danielle, for your amazing review! I appreciate you so much!"
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Eric Butler

December 2, 2025

5  out of  5
rating by Eric Butler
"State farm got better deal with your cars and home insurance"
We responded:
"Great to hear we could get you the type of coverage you were looking for Eric! We appreciate your business. Thanks for taking the time to leave us a review!"
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Sadie Rose

November 18, 2025

5  out of  5
rating by Sadie Rose
"Process is always so smooth with them! They’re kind and genuinely helpful finding the right plans and making it as affordable as possible. Appreciate Eli who usually helps me!"
We responded:
"Thanks Sadie! We're so grateful for your business. Glad we could get you the right plan at the right price!"